Client Services Partner
Jeremy is the Client Services Partner at Maxxim.
He has previously held a number of senior business change and transformation director roles in major financial services companies.
Jeremy is an expert at translating the strategic intent of a business into the kind of change that delivers significant benefits.
Jeremy is naturally intuitive to what clients are trying to achieve and also has the ability to structure and drive any changes that are needed at pace. His client services focus means that he ensures each and every Maxxim client engagement remains true to our ‘Mission Relevant’ precept.
Jeremy lives in central London and tries to make the most of what the great city has to offer. This is a constant threat to his waist line and bank balance. His great ambition in life is to drive off into the sunset in something exotic and Italian!
Sage Group – In 2013, the Sage Group completed a full strategic review. Under the banner of ‘Focus on the Core’, the group sought to move from a growth-through-acquisition model to a model that was more organic. However, they were unsure how to best organise themselves to maximise their opportunities in the mid-market Europe segment. Jeremy led a team which developed a new functional structure for this segment-focused business unit. This enabled it to be far more customer centric but also deliver on sales and services efficiently. Using Maxxim’s organisation design and change management expertise, Sage were able to design the detail of the mid-market Europe Business Unit and get it up and running within 3 months.
Read the full case study
In 2013 a highly successful manufacturing business faced fierce competition and challenging performance in a key market segment. Jeremy worked with their European leadership team to review how best to align the business for future growth. Jeremy quickly identified strengths and weaknesses in each area of the organisation, from which he agreed a series of recommendations regarding business model changes and quick wins with the leadership team. Jeremy led the team through a series of structured workshops and one-to-one stakeholder meetings. He used the quantitative and qualitative data gained through this process to drive the development of the recommended high level OD, focusing mainly on the Sales and Marketing Functions and Supply Chain Capability. The client colleagues took the lead as the project progressed into implementation, while Jeremy remained as a Design and Change management advisor, helping to ensure that any issues around role definitions and process handoffs were managed in line with the agreed Guiding Principles.